CompTIA A+ Jobs: What You Can Do With CompTIA A+ Credentials

CompTIA A+ jobs are among the most accessible roles for anyone looking to start a career in IT.  Are you wondering, “What jobs can I get with CompTIA A+?” For many aspiring IT professionals, landing that first job is the biggest hurdle, and the CompTIA A+ certification can be your game-changer. Whether you’re a career changer, a recent graduate, or a newcomer to the industry, the jobs you can get with CompTIA A+ are surprisingly diverse. We’ll break down the top CompTIA A+ certification jobs, what they pay, and how you can stand out, even with little or no experience.

CompTIA A+ certification jobs

As the industry’s go-to entry-level certification, it’s listed in more job postings than any other IT credential, over 43,000 in one year alone. And with more than 1 million A+ holders globally, you’ll be joining a powerful community.

The CompTIA A+ is designed to validate foundational IT skills across hardware, software, networking, and troubleshooting. That versatility translates directly into employability across several job roles. Below are some of the most common jobs for CompTIA A+ certified individuals:

1. Help desk technician

Help desk technician

Overview: Often the starting point for many IT careers, help desk technicians are frontline troubleshooters. They handle incoming support requests from users and resolve basic hardware and software issues.

This position is ideal for those with little to no professional IT experience. It offers real-world exposure to IT operations and sets the foundation for advancement into roles like system administration, network support, or cybersecurity.

Average salary: $45,000 – $55,000/year

Key responsibilities:

• Provide technical assistance through phone, email, chat, or in-person 
• Troubleshoot and resolve hardware, software, and peripheral issues
• Install and configure operating systems, applications, and devices
• Manage user accounts, access permissions, and password resets
• Document issues and solutions using a help desk ticketing system
• Educate users on common technical practices and tools

2. IT support specialist/ IT specialist

IT support specialist/ IT specialist

Overview: An IT support specialist (sometimes referred to as an IT specialist) plays a versatile role in supporting an organization’s technology infrastructure. This position blends technical know-how with hands-on problem-solving, ensuring that hardware, software, and network systems run smoothly. 

This role is a perfect step up for those who want to go beyond basic CompTIA A jobs or explore CompTIA A careers in infrastructure.

Average salary: $50,000 – $60,000/year 

Key responsibilities:

• Install, configure, and maintain operating systems, productivity software, printers, and scanners
• Monitor system performance and troubleshoot hardware and network issues
• Provide technical support to end-users across departments
• Set up and manage new user accounts, email, and access controls
• Maintain IT asset inventory and document configuration changes
• Assist with system upgrades, patches, and routine maintenance

3. Tier II IT support technician

Tier II IT support technician

Overview: A tier II IT support technician is an advanced-level support role that handles more complex technical issues escalated from Tier I help desk staff. This position requires deeper troubleshooting knowledge, familiarity with enterprise-level systems, and the ability to work independently on sophisticated tasks.

Tier II roles are well-suited for A+ certified professionals with some real-world experience under their belt. It also positions you well for future roles in systems administration, DevOps, or cybersecurity.

Average salary: $55,000 – $65,000/year

Key responsibilities:

• Troubleshoot and resolve escalated hardware, software, and network issues
• Support desktop environments, servers, and enterprise applications
• Test, deploy, and update operating systems, patches, and new technologies
• Document complex incidents and resolutions in knowledge bases
• Collaborate with system admins and engineering teams for cross-functional projects
• Train and mentor Tier I technicians to improve support efficiency and consistency

4. Field service technician

Field service technician

Overview: Field service technicians provide critical on-site technical support by traveling to client locations to install, maintain, or repair hardware and software systems. This customer-facing role requires a mix of technical proficiency, professionalism, and mobility. It

This role is ideal for CompTIA A+ certified individuals who enjoy hands-on work in different environments rather than being confined to a help desk. Many technicians grow from this role into positions in network infrastructure, systems engineering, or technical sales.

Average salary: $43,000 – $47,000/year

Responsibilities: 

• Travel to customer sites to perform installations, upgrades, and troubleshooting
• Diagnose hardware and software issues directly in the field
• Install, test, and demonstrate the use of new IT equipment or systems
• Replace defective parts and conduct routine maintenance checks
• Record service activities, repairs, and parts replacements accurately
• Communicate technical solutions clearly to non-technical users

5. Technical support specialist

Technical support specialist

Overview: A technical support specialist provides detailed technical assistance for specific platforms, systems, or company-wide IT solutions. This role typically involves more advanced troubleshooting than a general help desk technician and may include working with vendors, creating documentation, and assisting in training end users. 

This job is perfect for those with a CompTIA A+ certification who are detail-oriented and enjoy solving more technical issues. It offers exposure to niche systems and internal platforms, making it a great bridge into systems administration or application support engineering.

Average salary: $55,000 – $65,000/year

Typical duties:

• Install and configure specialized software or applications for internal teams
• Troubleshoot complex user issues beyond the Tier I support level
• Track and resolve service tickets while communicating effectively with users
• Liaise with third-party vendors for software updates, bug fixes, or escalations
• Contribute to knowledge base documentation and product training materials
• Participate in product rollouts, testing, and implementation

6. Desktop support technician/analyst

Desktop support technician/analyst

Overview: A desktop support technician focuses on maintaining end-user computing environments. This hands-on role includes installing and supporting hardware, software, operating systems, and peripherals in office settings. 

This job is perfect for A+ certified techs who want hands-on experience with physical devices and real-world user environments. It also builds a foundation for future roles in systems administration, endpoint management, or enterprise IT.

Average salary: $52,000 – $60,000/year

Responsibilities:

• Set up, maintain, and repair desktops, laptops, printers, and other peripherals
• Troubleshoot operating systems, drivers, and software compatibility issues
• Replace or upgrade internal hardware components (RAM, SSD, etc.)
• Provide in-person and remote user support across departments
• Assist with inventory tracking, procurement, and system refresh cycles
• Coordinate with vendors for hardware replacement and service warranties

7. Associate network engineer

Associate network engineer

Overview: An associate network engineer supports the infrastructure that powers an organization’s connectivity. This role assists with configuring, maintaining, and troubleshooting network devices like routers, switches, and firewalls. 

This role provides hands-on exposure to enterprise network systems and prepares you for certifications like CompTIA Network+ or Cisco CCNA. It’s a gateway to specialized careers in network administration, cloud networking, or cybersecurity.

Average salary: $60,000 – $70,000/year

Main duties:

• Assist with the configuration and deployment of network hardware
• Monitor network performance, availability, and usage metrics
• Perform basic troubleshooting of LAN, WAN, and wireless environments
• Document network configurations, policies, and changes
• Support infrastructure upgrades and ensure proper cable management
• Collaborate with senior network engineers during system rollouts and audits

8. Cybersecurity specialist

Cybersecurity specialist

Overview: Cybersecurity specialists protect organizations from digital threats by safeguarding networks, systems, and sensitive data. Though this is typically a more advanced role, some entry points are accessible to those with a CompTIA A+ certification, especially when combined with foundational security training or certifications like CompTIA Security+. 

While most cybersecurity roles require experience or additional certifications, starting with CompTIA A+ gives you the technical foundation to grow into this career. You’ll need to expand your credentials, but the rewards in job stability and salary are substantial.

Average salary: $98,832/year

Key responsibilities:

• Monitor networks for signs of breaches, intrusions, or suspicious activity
• Conduct vulnerability scans and risk assessments
• Implement firewalls, antivirus software, and other security controls
• Investigate and respond to security incidents
• Assist in creating cybersecurity awareness policies and employee training
• Collaborate with IT and compliance teams to ensure systems meet security standards

9. Installation technician

Installation technician

Overview: Installation technicians install, configure, and troubleshoot electronic equipment and systems for customers. This field-based role often involves visiting homes or businesses to set up internet, cable, networking devices, or computer equipment.

This job is perfect for those new to IT. It also strengthens your troubleshooting skills and provides a path into roles like field technician, network installer, or systems technician.

Average salary: $55,120/year

Key responsibilities:

• Set up and install modems, routers, computers, smart devices, and AV systems
• Connect and test the cable and internet services
• Provide technical guidance to customers during setup
• Ensure compliance with safety and installation standards
• Troubleshoot on-site problems and recommend hardware solutions
• Maintain installation logs and customer service records

10. Junior systems administrator

Junior systems administrator

Overview: A junior systems administrator assists in managing and maintaining an organization’s IT infrastructure, including servers, operating systems, and user environments. 

This position builds directly on the foundational skills developed in desktop support or help desk roles. It opens up career paths in cloud administration, DevOps, and enterprise system management.

Average salary: $55,000 – $72,000/year 

Key responsibilities:

• Assist in applying system updates, patches, and backups
• Monitor system performance and uptime metrics
• Help automate repetitive administrative tasks using scripting tools
• Manage user access, permissions, and group policies
• Troubleshoot server and storage issues in collaboration with senior admins
• Participate in system migrations and deployments

FAQs

1. What are some entry-level CompTIA A+ jobs?

Some common entry-level CompTIA A+ jobs include:

• Help desk technician
• IT support specialist
• Desktop support technician
• Field service technician
• Installation technician

These roles require basic troubleshooting skills and are perfect for beginners.

2. What are some CompTIA A+ jobs for no experience?

Many employers hire A+ certified candidates even without prior experience. You can get started with:

• Tier 1 help desk support
• Technical support associate
• IT internships
• Retail tech support
• Internet/cable installer

3. Is CompTIA A+ enough to get a job?

Yes. CompTIA A+ is widely accepted as a solid entry-level certification. It’s enough to qualify for roles like help desk, tech support, or IT technician, even without prior experience.  Just bring a willingness to learn. So if you’re asking, “Can you get a job with a CompTIA A+?”, the answer is a confident yes.

4. Can you get a job with a CompTIA A+?

Yes, you can get a job with a CompTIA A+, usually in entry-level IT roles like help desk, desktop support, or field technician. It’s best paired with hands-on experience or additional certs to stand out. It’s a solid first step into IT, not a final destination.

Final thoughts

Hope this guide helped answer the question, “What jobs can I get with a CompTIA A+ certification?” From help desk roles to cybersecurity and systems administration, the field of CompTIA A+ jobs is broad, accessible, and rewarding. You won’t jump straight to the top, but you’ll finally have your foot in the door, and in tech, that’s how every great career begins. Before sending out your first applications, take our CompTIA A+ practice test to make sure you’re ready for interviews and on-the-job challenges.